• A Major Stakeholder Relations Nightmare

    A Major Stakeholder Relations Nightmare

    In any organisation, stakeholders are the lifeblood, often determining the trajectory of projects, policies, or institutional success. However, not all stakeholders are cooperative or supportive. Some can be categorised as ‘recalcitrant’—those who resist change, are challenging to deal with, or are perpetually dissatisfied. Understanding and coping with such stakeholders is crucial for the stability and…

  • Overcoming Negative Biases

    Overcoming Negative Biases

    The world is divided and replete with negative biases that impact society and business. However, by overcoming these biases, we can unlock our society’s and businesses’ full potential. Discrimination is not only detrimental to those affected by it but also robs society of the contribution of those who are discriminated against. Biases, conscious or unconscious, form…

  • Giving is an investment.

    Giving is an investment.

    Corporate Social Responsibility (CSR), sometimes called Corporate Social Investment (CSI), is a trend and a strategic cornerstone of modern business practices. It reflects how companies strategically interact with society and stakeholders. In today’s world, where companies are under the microscope for their impact on social, environmental, and economic spheres, CSR plays a pivotal role in…

  • Giving is an investment

    Giving is an investment

    Corporate Social Responsibility (CSR), sometimes referred to as Corporate Social Investment (CSI), is not just a trend but a strategic cornerstone of modern business practices. It reflects how companies strategically interact with society and stakeholders. In today’s world, where companies are under the microscope for their impact on social, environmental, and economic spheres, CSR plays…

  • Turning Conflict into Opportunity

    Turning Conflict into Opportunity

    Internal dissent is an inevitable challenge for companies of all sizes. While stakeholder disagreement can fuel innovation and drive positive change, unmanaged dissent can disrupt operations, lower morale, and damage a company’s overall effectiveness. Striking a balance between fostering healthy debate and maintaining a cohesive work environment is crucial for any organisation aiming to thrive.…

  • A Risk No Company Can Afford

    A Risk No Company Can Afford

    A company’s success is not solely determined by meeting legal requirements. It also hinges on maintaining its Social Licence to Operate (SLO)—the informal yet crucial approval granted by stakeholders such as the community, employees, consumers, and civil society. SLO is a foundation built on trust, ethics, and responsible corporate citizenship. When lost, it can have…

  • Six Degrees of Separation in Stakeholder Relations

    Six Degrees of Separation in Stakeholder Relations

    The concept of “six degrees of separation” is a fascinating theory and a powerful tool in stakeholder relations management. It posits that any two individuals are, on average, just six social connections apart. In a world where networks are the lifeblood of business and influence, understanding and leveraging this concept can be the difference between…

  • Impact of AI on Stakeholder Relations

    Impact of AI on Stakeholder Relations

    Artificial Intelligence (AI) has emerged as a powerful tool with the potential to significantly improve stakeholder relations in today’s rapidly evolving corporate landscape. It can streamline stakeholder communication processes, enhance data analysis, and transform how businesses interact with stakeholders. However, as with any technological advancement, AI also brings challenges and risks that need careful consideration.…

  • Avoiding business interruption from stakeholders

    Avoiding business interruption from stakeholders

    In recent years, headlines have been dominated by stories of communities interrupting major projects, sometimes due to genuine concerns and other times driven by the influence of rogue elements, often called the “construction mafia.” While the motivations of these business interrupters vary, these incidents underscore the importance of companies maintaining a strong Social Licence to…

  • Role of Effective Leadership

    Role of Effective Leadership

    Leadership in any organisation isn’t just about holding a title; it’s about guiding the organisation and its people toward success. When leaders fail to fulfil their responsibilities, the impact on stakeholders—employees, investors, and the broader community—can be severe. Effective leadership is essential for sustainable growth, and the absence of it can have far-reaching consequences. What…